ERWAT Cookie Policy

Please read the following carefully to understand our policies and practices regarding the use of cookies on the ERWAT Website. By using or accessing our Website, you agree to this cookie policy (Cookie Policy or Policy). This Policy may change from time to time and your continued use of the Website is deemed to be acceptance of such changes. Please check the Policy periodically for updates.

Cookies

Cookies are small text files that are downloaded on your PC, tablet or mobile phone (collectively “devices” and individually “a device”) when you visit a website.

Cookies can be either permanent (persistent cookies) and remain on your device until you delete or clear them, or temporary (session cookies) where they stay until you close your browser.

Cookies can also be either first party cookies which are set by the website you are visiting, or third-party cookies which are set by a website other than the one you are visiting.

Cookies help us to do things such as:

  • Identify your device when you access our website;
  • Identify which browser you use;
  • Identify which specific pages you view and the time and date you visited our website;
  • Remember you when you return;
  • Provide you with a faster, better, and safer browsing experience;
  • Keep track of your preferences;
  • Provide you with a more personalised experience, in some instances sending you emails with relevant information where consent has been given to do so; and
  • Measure and analyse traffic patterns and user behaviour on our website.

How we use cookies

We use different types of cookies for different purposes including the following:

Your Preferences and Settings – to help us remember your preferences including your preferred language, browser settings and communication and opt-out preferences, so that they do not have to be reset each time you return to our website.

Performance – to assess the performance of our website, and to improve the features, functions, content and design of our website.

Analytics and Research – to collect usage and performance data in relation to our website. For example, we may use cookies to count the number of unique visitors to pages on our website, what content was viewed and what links were clicked on, to log users’ IP addresses in order to analyse trends and to compile other statistics about use of our website and user behaviour. These cookies include our cookies and third-party cookies.

Cookies and similar technologies used by us and third parties

ERWAT and third parties we partner with use the following cookies:

Performance Cookies

Performance cookies allow us to collect aggregated and anonymous data on how our website is used, such as the number of visitors to our website, how you navigate around, and the time spent on our website and also to identify any errors in functionality. These cookies also help us to improve the way our website works by ensuring that you can find what you’re looking for easily, to better understand what you are interested in and to measure the effectiveness of the content of our website. These cookies may be either permanent or temporary cookies, or first-party or third-party cookies.

Functional Cookies

These cookies help us to improve and personalise your browsing experience by storing your preferences and providing enhanced functionality.

Third Party Cookies and Similar Technologies

Our website displays content and social media features from third parties including Facebook’s “Like” button, Twitter’s “Follow” button and LinkedIn’s “Share” button on our website. When you visit web pages containing third party content, cookies used by those third parties may track your use of our website and collect information such as your IP address and which pages you visit.

Third parties may also use similar technologies to cookies, such as web beacons (clear GIFs embedded on web pages), local shared objects (also known as flash cookies i.e. messages used in Adobe Flash) that are sent from a web server to a web browser and are then stored as a data file in a browser) to help us to deliver personalised content to you on our website.

Third party cookies and similar technologies use browsing information collected to do things such as:

  • Count the number of visitors to our website;
  • Identify the web pages you view and the links you click on and other actions you take on those web pages; and
  • Identify the website from which you came before arriving at a particular web page.

We also use third party analytics tools such as Google Analytics which use cookies and similar technologies to collect data about your online activities, in order to analyse your behaviour on our website and activities and trends. This data helps us compile aggregated statistics about the effectiveness of our marketing campaigns or other operations. Please be aware that we do not control the use of third-party cookies and similar technologies.

Your cookie choices

If you don’t want to receive cookies, or want to adjust your cookies preferences, most browsers allow you to change your browser settings to block or delete cookies. Your browser’s “help” function will tell you how to do this.

You should be aware that if you block or delete cookies, our website may not work properly and you may not be able to access certain areas.

How to contact us

If you have any queries regarding this Policy, please contact us.

You can reach us at mail@erwat.co.za or at:

East Rand Water Care Company (ERWAT)

Hartebeestfontein Office Park
R25 (Bronkhorstspruit/Bapsfontein Road)
Kempton Park

Last modified: 14 March 2019